265bet Terms and Conditions

These terms and conditions ("Terms") apply to the 265bet website and all of its services. By accessing the 265bet.lat website or using any of its services, you automatically agree to these Terms. If you do not agree with any part of these Terms, please do not use the platform.

265bet is an online gaming and betting platform that offers cricket betting, slots, live casino, and other gaming features for players in Bangladesh. These Terms have been drawn up in accordance with the laws of the People's Republic of Bangladesh.

265bet reserves the right to change or amend these Terms at any time. Users will be notified appropriately of any significant changes. Continuing to use the platform after updated Terms are published will be considered acceptance of the new Terms.

2.1 Age and Eligibility Requirements

To open an account and use any service on 265bet, you must meet the following conditions:

• You must be 21 years of age or older (for 21+ only).
• You must be a legal individual who is capable of entering into a contract in your own name.
• You must register your account using your real information.
• Each person may hold only one account.

2.2 Account Registration Process

You must provide accurate and complete information when creating an account. Providing false or incorrect information is strictly prohibited and may result in account closure.

• All information provided at registration must be truthful, accurate, and up to date.
• It is your responsibility to keep your account password confidential.
• If any unauthorized access to your account occurs, you must notify 265bet immediately.
• Accounts may not be transferred or sold to any other person.

2.3 Identity Verification (KYC)

265bet may carry out identity verification (Know Your Customer) procedures at any time if required. This may include a request to submit a national identity card, passport, or other official documents. 265bet reserves the right to hold withdrawals until the verification process is complete.

3.1 Payment Methods

265bet supports deposits and withdrawals through the following mobile banking methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The digital financial service of Bangladesh Post Office.
• Rocket — The mobile banking service of Dutch-Bangla Bank.

3.2 Deposit Terms

• All deposits must be made in Bangladeshi Taka (BDT / ৳).
• The minimum deposit amount is ৳300 for each method.
• Deposited funds are added to the account instantly.
• Deposits must be made from a payment method registered in your own name.
• Deposits through a third party are strictly prohibited.

3.3 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 5–30 minutes.
• The withdrawal method must match the deposit method.
• Withdrawals may be delayed if the verification process has not been completed.
• Withdrawals may be restricted until the wagering requirements attached to a bonus have been met.
• 265bet reserves the right to suspend or cancel withdrawals in the case of suspicious transactions.

4.1 Welcome Bonus

265bet offers a special welcome bonus for new members. The terms of this bonus are detailed below:

• The welcome bonus applies only once and can be received once per account.
• A minimum deposit of ৳300 is required to receive the bonus.
• The wagering requirement (25x) must be met before the bonus can be withdrawn.
• The bonus must be used within 30 days of being credited to the account.
• The bonus will be cancelled if multiple accounts or fraudulent activity are suspected.

4.2 Other Promotions and Offers

265bet regularly provides various promotional offers. Each promotion has its own specific terms and conditions, which are detailed on that promotion's page. General rules:

• Each promotion must be used within its specified validity period.
• Bonuses cannot be converted to cash and may only be used for gaming purposes.
• 265bet reserves the right to change or cancel any promotion without notice.
• Misuse of promotional benefits may result in account closure.

4.3 VIP Program

The 265bet VIP program has 5 tiers. Weekly cashback benefits are available at each tier:

• Bronze — Up to 0.2% weekly cashback.
• Silver — Up to 0.5% weekly cashback.
• Gold — Up to 0.7% weekly cashback.
• Platinum — Up to 1.0% weekly cashback.
• Diamond — Up to 1.2% weekly cashback.

Advancement to VIP tiers depends on the player's activity and regular participation. Each cashback is subject to its own terms and conditions.

5.1 General Betting Rules

The following rules must be followed when placing bets on 265bet:

• Once a bet is confirmed, it cannot be changed or cancelled.
• 265bet reserves the right to cancel bets that were accepted incorrectly due to a technical error.
• If there is an error in the system or software, 265bet will review the affected bets.
• Participation in match fixing or any other dishonest activity is strictly prohibited.

5.2 Cricket Betting

Cricket betting is one of the main services offered by 265bet. Betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and various other international and domestic matches. Special rules:

• If a match is suspended or abandoned, the settlement of related bets will follow the applicable rules.
• If the result is determined by the Duckworth-Lewis method, that result will be considered final.
• Odds may change during live betting in line with match conditions.

5.3 Slots and Casino Games

The slots and live casino games on 265bet are powered by various reputable game providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming). Each game has its own rules, which can be seen within the game.

• The outcome of all games is determined by a Random Number Generator (RNG).
• 265bet is not liable for technical errors on the part of a game provider.
• If the internet connection is interrupted, a game in progress can be resumed later.

6.1 Prohibited Activities

Any of the following activities are completely prohibited on the 265bet platform:

• Creating or operating multiple accounts.
• Opening an account using a false identity or another person's information.
• Misusing bonuses or exploiting system errors.
• Money laundering or transactions involving illegal funds.
• Using automated software, bots, or scripts.
• Attempting to breach the platform's security systems.
• Disturbing, harassing, or behaving inappropriately toward other players.
• Obtaining bonuses or promotional benefits using false information.

6.2 Account Suspension or Closure

If any of the above prohibited activities are proven, 265bet may take the following actions:

• Temporarily suspend the account.
• Permanently close the account.
• Forfeit bonuses earned and any winnings.
• Notify law enforcement authorities if necessary.

265bet places the highest importance on protecting users' personal information. Your information is collected, stored, and used in accordance with our privacy policy. For more details, please read our Privacy Policy page.

265bet uses modern SSL encryption technology to keep all your personal and financial information secure. We do not sell or transfer your information to third parties, though it may be provided to authorities if there is a legal obligation to do so.

• Information provided at registration is used to improve the service.
• Your IP address is recorded when you log in to your account.
• Cookies and tracking technologies are used to improve the user experience.
• An option to opt out of marketing communications is available.

265bet takes responsible gaming very seriously. We believe gaming should be enjoyable entertainment — not a solution to financial problems. We encourage all players to use our responsible gaming tools.

• Set your own deposit limits at any time.
• Take a temporary break from your account whenever you choose.
• Self-exclusion process — keeping your account closed for a set period of time.
• Contact us via live chat for 24/7 support in Bengali.

Gaming addiction is a serious matter. If you or someone you know is experiencing problems due to gaming, please visit our Responsible Gaming page and seek help.

9.1 Limitation of Liability

To the maximum extent permitted by law, 265bet is not liable for:

• Losses caused by internet connection issues.
• Losses arising from errors in third-party game software.
• Account losses caused by unauthorized third parties.
• Issues arising from unforeseen circumstances (force majeure).
• Any financial losses resulting from gaming or betting.

9.2 Service Interruptions

265bet strives to provide uninterrupted service, however temporary outages may occur due to maintenance, technical issues, or other reasons. 265bet is not liable for any losses resulting from such interruptions.

9.3 Severability Clause

If any part of these terms and conditions is found to be legally unenforceable, that specific part will be removed and the remaining terms and conditions will continue to be fully in effect.

10.1 Dispute Resolution Process

If you have a complaint regarding your account, betting results, payments, or quality of service, please contact our customer support team first. Most disputes can be resolved through direct communication.

• Describe your complaint clearly and in detail.
• Attach the relevant transaction ID or screenshots.
• Get direct support via live chat — available 24/7 in Bengali.
• Contacting us by email will get you a prompt response.

265bet is committed to resolving all complaints fairly and promptly. However, in matters of final decision, the judgment of 265bet's authority will apply.

10.2 Applicable Law

These terms and conditions and all services of 265bet shall be governed by the generally applicable laws of the governing authority. In the event of any legal dispute, resolution through negotiation and arbitration is preferred.